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Privacy Policy

Effective Date: September 14, 2026
Last Updated: September 14, 2026

LINKED Dental Systems ("LINKED Dental," "LINKED," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use our website, www.linkeddental.com (the "Website"), communicate with us, or use services made available through LINKED Dental.

By accessing or using our Website, you acknowledge the practices described in this Privacy Policy.

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By submitting this form, you agree to receive recurring SMS messages from LINKED Dental Systems regarding promotions, updates, and customer communications. Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase. Reply HELP for help or contact us at admin@linkeddental.com Reply STOP to cancel.

1. Information We Collect

Depending on how you interact with LINKED Dental, we may collect information including:

Information You Provide Directly

You may voluntarily provide information when you:

  • Submit a contact or inquiry form;

  • Request information about our services;

  • Apply to become a LINKED provider or host practice;

  • Communicate with us by email, telephone, or other methods;

  • Register for or use LINKED Dental software or related services;

  • Complete online forms;

  • Request consulting, management, support, or other services; or

  • Otherwise communicate or interact with LINKED Dental.

This information may include your name, business or practice information, email address, telephone number, mailing address, professional information, and other information you choose to provide.

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Patient and Health Information

LINKED Dental may provide technology, administrative, management, and support services to dental professionals and practices. In connection with those services, information may be processed through our systems on behalf of dental providers or other healthcare organizations.

Information relating to an individual's health, dental treatment, medical history, insurance, or care may constitute Protected Health Information ("PHI") under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") and applicable regulations.

When LINKED Dental handles PHI on behalf of a covered healthcare provider or other HIPAA-regulated entity, such information is handled in accordance with applicable HIPAA requirements and the agreements governing our relationship with that organization, including applicable Business Associate Agreements.

This Website Privacy Policy does not replace or modify a dental provider's Notice of Privacy Practices. If you are a patient seeking information about how your healthcare provider uses or discloses your PHI, you should contact your dental provider directly.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

  • IP address;

  • Browser type and version;

  • Device type;

  • Operating system;

  • Pages visited;

  • Date and time of visits;

  • Referring website or webpage;

  • General geographic information; and

  • Information concerning how you interact with the Website.

We may collect this information through cookies, analytics technologies, log files, pixels, or similar technologies.

2. How We Use Information

We may use information we collect to:

  • Respond to inquiries and requests;

  • Provide, maintain, and improve our services;

  • Communicate with providers, host practices, patients, customers, and prospective customers;

  • Facilitate enrollment and onboarding;

  • Provide customer and technical support;

  • Operate and maintain our Website and software;

  • Schedule or coordinate services;

  • Process and administer business relationships;

  • Improve Website functionality, security, and performance;

  • Analyze Website usage and trends;

  • Detect, prevent, and investigate fraud, security incidents, or unauthorized activity;

  • Comply with legal and regulatory obligations;

  • Protect the rights, property, and safety of LINKED Dental and others; and

  • Carry out other purposes disclosed at the time information is collected or with your consent.

We will not use PHI received from a covered entity for purposes prohibited by HIPAA or applicable law.

3. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to operate the Website, remember preferences, understand Website usage, improve functionality, and support analytics.

Some cookies may be provided by third-party service providers that assist us with website functionality, analytics, communications, or other services.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website.

4. How We Share Information

We may disclose information in the following circumstances:

Service Providers

We may share information with trusted third-party vendors and service providers that perform services on our behalf, such as website hosting, technology, software, communications, analytics, security, customer support, and other business functions.

These providers may access information only as reasonably necessary to perform services for us and subject to appropriate contractual or legal protections.

Healthcare Providers and Business Partners

Where appropriate, information may be shared with dental providers, host practices, mobile dental providers, or other authorized business partners in connection with providing or coordinating services.

Legal and Regulatory Requirements

We may disclose information when required or permitted by law, regulation, legal process, subpoena, court order, or governmental request.

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Protection of Rights and Safety

We may disclose information when reasonably necessary to protect the rights, property, or safety of LINKED Dental, our users, patients, providers, employees, or others, or to investigate suspected fraud, abuse, security issues, or other unlawful activity.

Business Transfers

If LINKED Dental is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable legal requirements.

5. HIPAA and Protected Health Information

LINKED Dental takes the privacy and security of health information seriously.

Where LINKED Dental acts as a Business Associate under HIPAA, we maintain appropriate administrative, physical, and technical safeguards designed to protect PHI and comply with applicable HIPAA requirements.

The use and disclosure of PHI may also be governed by a separate Business Associate Agreement and by the policies and Notice of Privacy Practices of the applicable healthcare provider.

If you have questions about your PHI or believe that your PHI has been improperly used or disclosed, please contact the healthcare provider responsible for your care or contact LINKED Dental using the information below, as appropriate.

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no website, software system, electronic transmission, or method of storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.

If you believe your interaction with LINKED Dental is no longer secure, please contact us promptly.

7. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and financial records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect our legal rights.

Retention periods may vary depending on the type of information and the circumstances under which it was collected.

For PHI maintained on behalf of a healthcare provider, applicable retention requirements and contractual obligations may apply.

8. Third-Party Websites and Services

Our Website may contain links to third-party websites, applications, software, or services.

LINKED Dental is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of third parties before providing them with personal information.

9. Children's Privacy

Our Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Website without appropriate authorization.

If you believe that a child has provided personal information to us through the Website, please contact us so that we can take appropriate steps.

Where services involve patients who are minors, applicable healthcare privacy requirements and the policies of the relevant healthcare provider may apply.

10. Your Privacy Choices and Rights

Depending on your location and the nature of our relationship with you, you may have certain rights regarding your personal information, including rights to:

  • Request access to certain personal information;

  • Request correction of inaccurate information;

  • Request deletion of certain information;

  • Request information about how your information is used or disclosed;

  • Opt out of certain marketing communications;

  • Withdraw consent where processing is based on consent; and

  • Exercise other rights provided by applicable law.

Some rights may be subject to legal exceptions or limitations.

If you receive marketing communications from us, you may unsubscribe by following the instructions included in the communication or by contacting us directly.

Requests concerning PHI may need to be directed to the healthcare provider or organization responsible for that PHI.

11. Texas Privacy Rights

LINKED Dental is located in Texas. Certain Texas residents may have privacy rights under applicable Texas law, including the Texas Data Privacy and Security Act ("TDPSA"), subject to applicable exemptions and limitations.

To the extent the TDPSA or another applicable state privacy law applies to our processing of your personal information, we will provide the rights and disclosures required by that law.

Because information regulated under HIPAA may be exempt from certain state privacy laws, privacy rights may differ depending on the type of information and the context in which it is processed.

You may contact us using the information below to submit a privacy request.

12. Do Not Track Signals

Some web browsers may transmit "Do Not Track" signals. Because there is currently no universally accepted standard for responding to such signals, our Website may not respond to all browser-based Do Not Track settings.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy periodically.

Your continued use of the Website after an updated Privacy Policy becomes effective constitutes your acknowledgment of the updated policy, to the extent permitted by law.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

LINKED Dental Systems
7777 Forest Ln, Building C
Dallas, TX 75230
United States

Phone: (972) 829-8830
Email: admin@linkeddental.com

You may also contact us through the contact form available on our Website at www.linkeddental.com.

15. Important Notice

This Privacy Policy is intended to provide general information about LINKED Dental's privacy practices. It is not legal advice and does not create contractual rights for any individual.

Because LINKED Dental provides services involving healthcare providers and a HIPAA-compliant dental software platform, additional privacy, security, HIPAA, state-law, cookie, and data-processing requirements may apply depending on the specific services and information involved.

LINKED Dental should have this Privacy Policy reviewed by qualified legal counsel before publication and should ensure that it accurately reflects its actual technology providers, analytics tools, cookies, forms, data retention practices, HIPAA obligations, and state-specific privacy requirements.

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